CAMPBELL & ASSOCIATES CONSULTING SERVICES
- Quality Improvement Programs
- Operational Assessments
- Survey Readiness, Audits, Correction Plans, Regulatory Monitoring and Turnaround Support
- Clinical Assessment Systems
- Care Plan Development
- Infection Control Systems
- Medication Management Systems
- Policy, Procedure and Protocol Development & Monitoring
- Behavior Management Development
- Staff Training & Development
- Mentorship for New DON’s or Administrators
- Interim DON or Administrator Services
- Person Centered Care Program Development & Training
- Team Building Programs
- Supervisory Development Programs
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Quality Improvement Consultation |
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Our consultants are available to assist your organization to assess clinical systems, ancillary service systems, staffing levels, operational systems, or any other area identified by your community. Our assessments can be as limited, or as encompassing as needed, as defined by our clients. We can evaluate one system, or do a comprehensive facility assessment, based upon your direction.
We keep up-to-date on new regulatory issues and can implement a Mock Survey procedure to assist you to determine your level of readiness for a regulatory survey, using both CMS and State specific requirements. We will assist your staff to understand the survey process, evaluate your departments to ensure they are meeting State and Federal requirements, or identify areas of potential deficient practices. Our staff will also provide a detailed report of Mock Survey findings, including potential deficiencies and the scope and severity of these violations. We can also provide you will recommendations for corrections, and assist you with systemic improvements and monitoring. We will conduct the Mock Survey process in a manner that is respectful of your staff, looking for opportunities to teach and mentor, when necessary.
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Interim DON and Administrator Services |
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We believe in leading by example…charting a course that will help direct the future of eldercare in our country. We do this in part by placing great emphasis on the integrity and professionalism of both our company and our associates.
We can place an Interim DON or Interim Administrator, for short or long term assignments in your organization. You will find that our Associates exemplify our core value of being creative and open minded and demonstrating a passion for promoting excellence in our industry. We are exited about the future of long-term care and we hope you will find that our passion is contagious, and compels your staff to see the possibilities within your community.
Our Associates have experience in large and small organizations, not-for-profit as well as for-profit, metro and rural communities. We have extensive experience with facilities that are facing regulatory challenges, including removal of immediate jeopardy citations and development and implementation of plans of correction for some extremely difficult survey results.
We are also available to provide mentoring to your new DON or Administrator, helping to ensure their successful transition into your community.
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Staff Training |
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Our mission is to assist organizations to conform to industry best practices and deliver high quality services through continuous quality improvement. With this in mind, we offer a wide variety of educational opportunities. We can provide custom workshops for individuals, departments, or organizations on a variety of clinical and operational subjects.
Topics include customer satisfaction, person centered care, managing culture change, teambuilding, vulnerable adult training, regulatory compliance and survey preparedness, improving retention and employee performance, systemic change using root cause analysis, leading change, wound management, and completing clinical assessments, just to name a few. We are always developing new training materials, and would be happy to discuss how we can meet your specific training needs.
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Services 
Please take a moment and learn more about Campbell & Associates.
Our mission is to serve you and your clients.
We are looking forward to hear from you.